For enquiries, please do not hesitate to contact our friendly team. We are an independent FUT help website and therefore have no control over users accounts.
For those of you enquiring about Happy Hour times, we let everyone know as soon as we can, once they have officially been confirmed by EA.
If you have been hacked, please contact EA about this.
If you have lost a player, then please follow the steps on the link provided.
Due to the huge volume of emails we receive, it is not possible to respond to everyone individually. To be clear, WE WILL NOT respond to emails relating to fraudulent activity on accounts, connection losses, any faults within the game (contact EA about these) or questions relating to Happy Hour times (see our page for live updates).
We are unable to respond to these types of issues, we are an independent website and have no control over the operation of the game.
(All enquiries are always in confidence and never shared to third parties).
Email: enquiries@ultimateteam.co.uk
